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Have any Questions? +01 123 444 555

Jobs

Global Learning Content Developer REXIS

Jobtitel:
Global Learning Content Developer REXIS
Datum:
26.01.2021
Beschreibung:

We make it GmbH ist ein national in der Schweiz agierendes Unternehmen, welches dank langjähriger und erfolgreicher Erfahrung über eine hohe Kompetenz im Personaldienstleistungsbereich verfügt.

Konzentration der Vermittlertätigkeiten auf die Kernbereiche Industrie, Technik, Büro/Administration, Engineering, Pharma und Informatik. Die We make it GmbH stellt höchste Ansprüche an Qualität, Ethik und Diskretion.

Für unseren Kunden ein internationales Pharma Unternehmen mit Sitz in der Region Rotkreuz suche wir einen Global Learning Content Developer REXIS.

 

Global Learning Content Developer REXIS

 

Backround:
REXIS stands for excellence in sales and service. This global initiative aims to further improve sales and service processes, as well as the according customer relationship management solution that integrates marketing, sales, customer support center, back office and field services into a common platform. We are looking for a passionate Global Learning Content Developer to help us improve the training of REXIS Service. As Global Learning Content Developer, you will be creating appealing learning content and tools related to service processes and tools (e.g. salesforce.com). The learning content and tools will be created as part of software releases as well as part of global projects and initiatives. You will closely work with Global and Regional Business Process Managers and other stakeholders to understand the training needs and to get input (e.g. new software features, changes to processes) for the learning content. In addition, you will closely collaborate with your team colleagues in Germany and Switzerland.

 

Tasks & Responsibilities:

  • Create learning content (reference documents, interactive guides, process flowcharts) and tools for software releases and global projects and initiatives
  • Closely work with business process managers and other stakeholders globally to understand the changes of tools and processes and to translate them into appealing learning content
  • Closely work with your team colleague in Germany, Switzerland, US and Asia
  • Drive the continued development of learning content production and learning management practices
  • Lead proactively sub-projects within the REXIS service team, especially in the area of communication, change management and training

 

Must haves:

  • One or two year experienced in producing high-quality learning content, such as written documents, illustrations, videos (*****)
  • One or two experience in online collaboration tools, desktop publishing and video editing and innovative learning solutions information (*****)
  • Excellent writing, editing and proofreading skills in English (*****)
  • Solid skills in managing diverse stakeholder needs on a global level and collaborating in virtual teams (*****)
  • Familiarity with the concept and operating logic of CRM systems and Field Service Management applications
  • Strong interest in IT project management and change management
  • Experience from a global company
  • Ability to travel about 5% to 10% globally

 

Nice to have:

  • Familiarity with Salesforce, SAP, ServiceMax, Adobe InDesign, Camtasia, WalkMe is a plus
  • Fluent in English, any other language is a plus

 

Personal requirements

  • Proactive, communicative and strong (virtual) presenter
  • Analytical mindset and strong ability in structuring, synthesizing and visualizing
  • Good listener, fast learner and good organizer and collaborator
  • Open-minded / Goal-oriented
  • You take challenges as opportunities and are able to respectfully collaborate with other team members, even in stressful situation

 

ind Sie interessiert?

Dann freut sich Herr André Amstad über Ihre Bewerbung zur vertraulichen Einsicht. Bitte bewerben Sie sich unter amstad@we-make-it.ch oder per Post. Für telefonische Vorabklärungen stehen wir Ihnen gerne unter 0844 844 040 zur Verfügung.

 

Senden Sie uns bitte Ihren originalen Lebenslauf zu.

Region:
Region Zentralschweiz
Kategorie:
Fachspezialisten/Kader Berufe
Branche:
Chemie/Pharma

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